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香港管理專業協會 香港基督教青年會 青鷹大使團 康馨婦女會 職業訓練局
 
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客戶:

VOCATIONAL TRAINING COUNCIL

目標:

This training will empower the staffs with adequate social manners and business etiquette skills to serve or work with customers.

客戶要求:

Need a seminar on professional image and etiquette for the staff of VTC

內容:

- Etiquette in various business occasion
- Behaviors in public and in the office, when receiving guest and clients
- Professional attitudes and postures such as verbal and non-verbal communication, eye contact, body language, facial expression, walking and sitting gestures, etc.
- Manners to attend business and social events: cocktail, business lunch and dinner, meeting, press conference and exhibition.
- Tips on business communication, such as telephone manners and email etiquette
- Interaction, communication and conversation