This training will empower the staffs with adequate social manners and business etiquette skills to serve or work with customers.
Client’s Request:
Need a seminar on professional image and etiquette for the staff of VTC
Contents:
- Etiquette in various business occasion
- Behaviors in public and in the office, when receiving guest and clients
- Professional attitudes and postures such as verbal and non-verbal communication, eye contact, body language, facial expression, walking and sitting gestures, etc.
- Manners to attend business and social events: cocktail, business lunch and dinner, meeting, press conference and exhibition.
- Tips on business communication, such as telephone manners and email etiquette
- Interaction, communication and conversation
